Refund & Cancellation

As a company that prioritizes customer satisfaction, Reintech Electronics Pvt. Ltd. has a comprehensive Refund and Returns Policy in place. Our policy is designed to be fair and transparent, ensuring that customers have a positive experience when purchasing our products. Here are the key points of our policy:

  1. Returns: We accept returns within 30 days of purchase. The product must be in its original condition, unused, and in its original packaging. Proof of purchase is required.
  2. Refunds: Refunds will be issued to the original payment method used for the purchase. Once we receive the returned item and verify its condition, we will process the refund within 7–10 business days.
  3. Exchanges: If you wish to exchange an item for a different one, please contact our customer service team. We will assist you in returning the original item and placing a new order.
  4. Damaged or defective items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as per your preference.
  5. Non-Returnable Items: Some items are not eligible for return or refund, such as customized or personalized products, perishable goods, and items that have been used or damaged by the customer.
  6. Shipping Costs: Shipping costs for returns or exchanges are the responsibility of the customer, unless the return is due to an error on our part.
  7. Refusal of Returns: We reserve the right to refuse returns that do not meet our return policy criteria.
  8. Contact Us: If you have any questions or concerns about our refund and return policy, please contact our customer service team. We are here to help you.

Please note that this policy is subject to change without prior notice. We encourage you to review our policy regularly for any updates

Here’s a basic outline for Reintech Electronics Pvt. Ltd.’s Shipping Policy. You can customize it based on your specific practices and policies.

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